Returns & Exchanges

At Javvy Coffee, we want you to love every brew; if your order isn't quite right, we offer returns on non-perishable hardware and replacements for any coffee quality issues within 30 days.

1

Contact Support

Email our brewing experts at [email protected] with your order number and a brief description of the issue.

2

Wait for Approval

Our team will review your request within 24 hours to provide a return authorization and a prepaid shipping label for hardware items.

3

Package Your Item

Securely pack the unused equipment or the remaining coffee beans in their original packaging to ensure they arrive safely back at our roastery.

4

Receive Refund or Replacement

Once we receive and inspect your item, we will issue a full refund to your original payment method or ship out a fresh batch of coffee immediately.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing